2 - Know how stewards prepare for their duties at spectator events

stewards preparing for a spectator event.

2.1 Describe appropriate standards of appearance for stewards at spectator events

stewards need to wear a uniform so they can all look identifyable and the same as one another, this makes them look proffesional and provides a safe mind set to the public. the apperance of the stuard is important as it provides a positive role in the public eye and shows that the stewards are well organised therefore trustworthy and reliable.

2.2 Describe appropriate standards of behaviour for stewards at spectator events

Members of the Public - It is important for stewards to maintain in control at all time at spectator events. This needs to be done in a calm and controlled manor in order to keep the crowd from getting unnecessarily aggravated and makes them have belief that you are there to help them. It is vital for them to be reliable, trustworthy and conduct themselves in the correct manor to gain the trust of the public as well as keeping a high standard of health and safety. The behaviour is easily influenced by the behaviour and attitude of the stewards, for example if a steward appears calm and polite he will gain a polite response from members of the public.

Other Stewards - Stewards must treat each other with a high level of respect and a democratic approach to group decisions, if the chief steward can not be contacted. They must help each other out and ensure that they keep a close eye out for each other to ensure the safety of each other in crowd situations.

Emergency Services - It is important that stewards work effectively with the emergency services. If stewards are working with the Police to maintain crowd control they need to remain confident and in control of the situation in the correct manor. Depending on the situation stewards will need to work closely with the Emergency services by following orders and instructions. For example if the Ambulance service are needed in a busy crowd to attend a patient stewards need to clear a path to the casualty, around the casualty when paramedics are treating them and to clear a path back out of the crowd to the ambulance. 

2.3 Outline why it is important for stewards to wear correct identification at all times

it is vital that stewards were identification, this is so they can be easily recognised as a scource of help to the spectators, this also makes them clearly distiguishable as stewards. ID is also part of their uniform because it makes them appear more proffesional, part of identification is also the logo of the company that employes the stewards. This is important incase of a eventuality were the public may be unhappy or feel threatened by the stewards, so the spectators know who to contact for queries and complaints.

  

2.4 Outline the content of a typical spectator event safety handbook

http://www.irishrugby.ie/downloads/IRFU_Event_management.pdf 

 the handbook can be found via the link above, these are the main aspects of the event handbook that are related to stewards before briefing.

2.5 Outline why registration, briefing and pre-event routines are important

pre event registration is vital to ensure enough numbers are stationed throught the event, without this ther may be a lack of stewards and therefore the event will not meet up with the required saftey legislation (The Safety at Sports Grounds Act 1975) and therefore will not be able to take place. briefing and pre event routines are also important as they ensure that after a appropriate briefing and routine check they can ensure that all saftey standards can be met in the eventualallity of a hazard. also all members involved know their role and the role of others throughout the event.

2.6 list the typical pre-event routines that stewards could be involved in

Stewarding pre event procedures that usually take place include, a register to sign in, gather resources, give a briefing, equipment check and a an area check.

2.7 identify the resources stewards can recieve at registration and briefing

 stewards can recieve important resorces at registration and briefing, these could be;
- notebooks & pens
- radios
- inportant contact detaild
- hi- vis vests
- saftey handbooks
- event details & timings
- saftey equiptment (whistles ect)
- torches
- keys
- identification
- map of area (fire exits/ escape routes)

2.8 Outline why it is important for stewards to look after the resources they receive

 It is important for stewards to look after their resources, because loosing or breaking them could jeopardise the safety of the public as well as other stewards and officials. If equipment such as radios and keys are lost or stolen someone could impersonate a steward and get important information. This could have a negative effect on the event as security and health and safety will be at risk and could lead to the event being cancelled/called off.  

2.9 Outline the procedures stewards should follow to check their resources and report faults

the equiptment provided should have already been checked by the team distributing it, although it is vital that the stewards check it themselves. they must first check that they have all of the equiptment needed to their particuallar job role wich will have been mentioned in the initial briefing and will also be in the information pack. once having all the correct equiptment they should ensure that it all works, radio checks should be done on the radios, batteries should be checked in all electricals. if they have any issues with the equiptment provided they need to contact the chief steward or the members distributing the kit and explain the problem.

2.10 Outline why it is important for stewards to take note of information provided at briefings

It is important that steward’s take note at the briefing as the briefing will include vital information such as safety routes, what to do in the eventuality of an incident and also should specify their job role and inform them of their job. They may need to reflect on these notes at a later stage in the event.

2.11 List the types of information stewards could be given at a briefing

At a briefing, stewards should be given or be giving information on various safety aspects such as, fire exits, emergency procedures, equipment lists, meeting points, voice procedure and extra information.